Japan travel tips for first-time visitors

Short videos with Hako the cardboard box, written up and checked against official sources.

Food & konbini

Japan Food Court Etiquette: Don't Leave Your Tray

In a Japanese food court you order at the stall you like and take a buzzer. When it buzzes, hand it back and collect your food. When you finish, take your tray to the return area and sort your trash.

The 19-second video, with Hako. Open on YouTube

The 3 things to know

  1. Order at the stall and take a buzzer

    Order and pay at the stall you like (some use a ticket machine). You get a wireless pager that buzzes when the food is ready, so find a table instead of waiting at the counter.

  2. Hand the buzzer back to collect your food

    When it buzzes, return the pager at the counter to get your tray. Don't walk off with the pager.

  3. Return your tray and sort your trash

    Bring your own tray to the return area and sort your trash by type. If you don't know where something goes, ask staff.

Quick answers

Will I be fined if I leave my tray on the table?

No. There is no fine, but leaving trays on tables is seen as inconsiderate to the next guest and to staff.

Can I pay by card at every food court stall?

Not always. Payment methods in food courts vary, and small stalls may be cash only.

Do I return my dishes at every restaurant?

No. At self-service places, fast food and food courts you return your own tray. At table-service restaurants and kissaten, staff clear the table, so leave the dishes there.

Read the video transcript

Eating at a food court in Japan? Don't leave your tray behind.

One. Order at the stall, and take a buzzer.

Two. When it buzzes, hand it back and collect your food.

Three. When you're done, take your tray to the return area and sort your trash.

Clean table, happy staff.

Sources & how we checked

The tips on this page were checked against these official pages:

  1. sapporo.travelSapporo tourism: restaurant manners
  2. tabimaniajapan.comTabimania Japan: How to use food courts in Japan
Updated
Video
19 seconds, made by Ready in Japan
Good to know
Rules can vary by place. Follow local signs and staff.

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