Japan travel tips for first-time visitors

Short videos with Hako the cardboard box, written up and checked against official sources.

Food & konbini

Japan Convenience Store Food Hacks: Hot Snacks and Eat-In

At a Japanese convenience store, order hot snacks like fried chicken at the register, because they sit behind the counter. If you plan to eat inside, tell the clerk, since the tax can be different, and ask before you use the restroom.

Video cover: Japan Convenience Store Food Hacks: Hot Snacks and Eat-InVideo out Oct 10

The 20-second video, with Hako. Follow on YouTube to catch it.

The 3 things to know

  1. Order hot snacks at the register

    Hot snacks like fried chicken are behind the counter, so order them at the register. Tell the clerk which item you want when you pay.

  2. Tell the clerk if you eat in

    Eating inside? Tell the clerk, because the tax can be different. Many stores ask 'Ito-in desu ka?' (Is it for eating in?).

  3. Ask before using the restroom

    Many stores let you use the restroom, and asking first is polite.

Quick answers

Can I use a konbini toilet without buying anything?

Many konbini let you, but each store decides, so follow any sign or ask staff first.

Can I eat in at a konbini?

Yes, many konbini have a small eat-in space. Tell the clerk you will eat there, because the tax can be different from takeout.

How do I order fried chicken at a konbini?

Hot snacks sit behind the counter, so name or point to the one you want at the register, for example 'kore o hitotsu' (this one, please).

Read the video transcript

Three more konbini tips for Japan.

One. Hot snacks like fried chicken are behind the counter. Order them at the register.

Two. Eating inside? Tell the clerk. The tax can be different.

Three. Need the restroom? Many stores let you use it. Asking first is polite.

Easy, right?

Sources & how we checked

The tips on this page were checked against these official pages:

  1. family.co.jpFamilyMart - Welcome to Japan (for visitors)
  2. nta.go.jpNational Tax Agency - Reduced tax rate Q&A on konbini eat-in (PDF)
  3. lawson.co.jpLawson - Yokohama public toilet cooperation store trial (2023)
Updated
Video
20 seconds, made by Ready in Japan
Good to know
Rules can vary by place. Follow local signs and staff.

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