Japan travel tips for first-time visitors

Short videos with Hako the cardboard box, written up and checked against official sources.

Ramen rules

Japan Ramen Ticket Machine: Pay First, Then Hand Over the Ticket

At many ramen shops in Japan, you order and pay at a ticket vending machine near the entrance before you eat. Put your money in, press the button for your ramen, take the printed ticket and your change, then hand the ticket to the staff and take your seat as directed. At some shops you order from the staff instead.

Video cover: Japan Ramen Ticket Machine: Pay First, Then Hand Over the TicketVideo out Oct 26

The 24-second video, with Hako. Follow on YouTube to catch it.

The 4 things to know

  1. Pay before you eat

    In most ramen restaurants you pay in advance at a ticket vending machine. At some, you order from the staff instead.

  2. Money first, then the button

    Insert your money, press the button for your ramen, drinks or sides, then take the printed ticket and your change.

  3. Give the ticket to the staff

    Hand the ticket to the staff, then sit down where they show you and wait for your food.

  4. Decide in line

    Check the pictures on the machine while you wait, and keep cash handy, so you are ready when it is your turn.

Quick answers

Do all ramen shops in Japan use ticket machines?

No. Most ramen restaurants have you pay in advance at a ticket machine, but at some you order from the staff.

What do I do with the ticket?

Hand it to the staff, then take your seat as directed and wait for your food.

Do I press the button or put money in first?

Put your money in first, then press the button for your choice. Take your ticket and your change.

Read the video transcript

The machine wants your money before you've even picked.

Many ramen shops have no servers. A ticket machine takes your order and payment.

So decide in line, check the pictures, and keep cash handy.

Insert money, press your choice, take your ticket and your change, then hand the ticket to the staff.

Ticket first, then ramen. More Ramen Rules on the way.

Sources & how we checked

The tips on this page were checked against these official pages:

  1. japan.travelJNTO - Ramen
  2. gourmet.gotokyo.orgGO TOKYO Gourmet - Dining etiquette in Tokyo
Updated
Video
24 seconds, made by Ready in Japan
Good to know
Rules can vary by place. Follow local signs and staff.

Spotted something that has changed? Tell us in the comments on YouTube. How we make these pages